Top 4 Ways to Fix Microsoft Teams Notifications Not Working on Mac

Quick Tips

• Your Mac needs to be configured properly to launch Microsoft Teams at launch, and also enable its notifications.
• Your device or your Teams account may be in Do Not Disturb mode. Disabling that should do the trick.
• It might be an issue on Microsoft’s servers, or you might just be running an outdated version of the software.

Basic Fixes

• Check Microsoft Teams Status: If Microsoft suffers from an outage, you might want to confirm the issue via Downdetector. If that’s the case, you won’t be able to compose a message, call, or video call.
• Check If You Are Logged Out: It’s possible that the Teams app automatically logged you out from the software. As such, simply sign in again with the same account credentials and be ready to receive new chit-chats from Teams channels.
• Disable Focus Mode: Enabling Focus Mode will allow you to focus on work, restricting notifications and calls from apps and contacts. To disable it, simply click on the Control Center in the Mac menu bar and disable Focus.
• Check Your Status: By default, you are shown as available in the Teams. Maybe you temporarily changed your status to Do Not Disturb in Teams. When DND status is enabled in Teams, you won’t receive any notifications. Just click on your profile picture and change your status.
• Update Microsoft Teams: You may be running an outdated version of Teams on Mac which might be causing the issue. Inside the Teams app, just click on the three-dot menu, and select Check for updates. Once you have the latest version installed, check if your notifications are working.

Fix 1: Enable Microsoft Teams Notifications

When you start using Teams on Mac, the software asks you to allow notifications. If you have accidentally denied the permission, you’ll need to enable it from the System Preferences menu.

Step 1: Click on the Apple icon at the top, and navigate to System Preferences > Notifications & Focus.

Step 2: From the Notifications menu, scroll down to Microsoft Teams.

Step 3: Finally, enable the toggle for Allow Notifications.

Fix 2: Open Teams on Startup

Microsoft Teams automatically opens on startup when you log into your Windows machine. You are ready to receive notifications right from your morning coffee. However, on Mac, you need to adjust the system preferences to open Microsoft Teams on startup.

Step 1: Head over to System Preferences > Users & Groups. Select Login Items tab from the right side, and click on the + icon.

Step 2: This should open a list of applications. Select Microsoft Teams from the list, and click on Add.

And that’s it.

Fix 3: Disable Focus Share Across Devices

If you have enabled Focus on iPhone, then it will sync and switch on your Mac as well. That is possible if you use the same Apple ID on your Mac and iPhone. As such, you need to disable the Share Across Devices toggle from iPhone or iPad.

Step 1: On your iPhone, navigate to Settings > Focus.

Step 2: Here, turn off the toggle next to Share Across Devices.

After this, whenever you use Focus on iPhone, it won’t enable Focus automatically on Mac. That way, it won’t mess up Microsoft Teams notifications.

Fix 4: Customize Channel Notifications

You might have turned off channel notifications to focus more on work. Sometimes, users forget to go back to previous settings leading to notifications not working in Teams. Let’s enable notifications for a specific channel.

Step 1: Open Microsoft Teams on Mac, and go to a channel that is troubling you with notifications. There, click on the three-dot menu at the top, and select Channel notifications.

Step 2: Now, click on All Activity to start receiving annoying pop-ups from Teams.